Safeguarding & Policies
Creating a safe, respectful and supportive environment for everyone in our community.
Oswestry SEN Parents CIC is committed to creating a safe, respectful, and supportive environment for children, young people, and adults.
Many of the families in our community are navigating complex and stressful situations. Safeguarding underpins everything we do, and we take our responsibilities seriously while remaining clear about the limits of our role as a peer support organisation.
Our Role & Boundaries
Oswestry SEN Parents CIC is a peer-led parent support organisation.
What We Provide
- Peer support based on lived experience
- Information and signposting
- Practical support and advocacy when requested by a parent
What We Do Not Provide
- Assessment or diagnosis
- Medical, therapeutic, or legal advice
- Replacement of statutory or professional services
- Legal representation
- Decision-making on behalf of families
Our Safeguarding Commitment
We believe that everyone has the right to feel safe, heard, and respected.
Safeguarding is everyone’s responsibility.
While we respect confidentiality, information may be shared where there are concerns about safety or risk of harm. Any safeguarding concerns are taken seriously and responded to in line with our internal safeguarding policies.
Online & Community Safety
Our in-person activities and online spaces are moderated with wellbeing and safeguarding in mind.
We ask that:
- Personal stories shared within the group are not shared elsewhere
- Children are not identifiable in posts or images without consent
- Boundaries between volunteers and families are respected
Images & Consent
Images of children are only shared with explicit parental or guardian consent. Consent can be withdrawn at any time.
Volunteers & Safer Working
Oswestry SEN Parents CIC is run by parent volunteers.
To protect families, volunteers, and the organisation:
- Support is peer-based and not provided as a formal one-to-one service
- Volunteers maintain clear and appropriate boundaries
- Volunteers seek director support if concerns arise
Legal Status
Oswestry SEN Parents CIC is a Community Interest Company and does not operate for profit.
Data Protection & Privacy
We handle personal information with care and in line with data protection requirements.
If you would like to know more about how we handle your data, please contact us by email.
Concerns or Complaints
If you have a concern about safety, conduct, or wellbeing, you can contact us by email. We take concerns seriously and will respond appropriately.
Email us oswestrysenparents@gmail.comPolicies
Oswestry SEN Parents CIC has a full set of safeguarding, data protection, and organisational policies. These are reviewed regularly and are available on request.
If you would like a copy of a specific policy, please contact us by email.
Request a Policy Document
